Privacy Policy

What this policy applies to

This privacy policy relates to your use of our website only.

Throughout our website we may link to other websites owned and operated by certain trusted third parties such as links to our social media pages or newsletters to keep you up to date with what we’re up to (if you’re interested!). Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.

The type of personal information we collect

The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:

Customers who create an account and / or make an order from a Seller:

• Name
• Email address
• Phone number
• Your recipients name
• Gifting date reminders
• Information on the products you have ordered and when you ordered them
• Any billing and shipping addresses you have entered
• Payment method used by you
• Your IP Address
• Product reviews you have made
• Information you have entered in a Contact Form
• Correspondence between you and / or a Seller, and / or Far&Found

Sellers

• Name
• Email address
• Phone number
• Business details (including name, URL, social media handles, registered address, VAT details and more)
• Information on the products you offer currently and have offered previously
• Any billing and shipping addresses you have entered
• Payment method used by you
• Payout method used by you
• Orders that have been placed with you
• Your IP Address
• Responses you have made to Customer product reviews
• Information you have entered in a Contact Form
• Correspondence between you and / or Customer and / or a Recipient and / or Far&Found

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You wish to purchase goods from a Seller on our site www.farandfound.co.uk
• You wish to write a review about the goods you as a Customer or Recipient have received or your purchase experience
• You contact Far&Found
• You contact a Seller through Far&Found
• You set up an account for the purpose of gift reminders

We also receive personal information indirectly, from the following sources in the following scenarios:

• Customers may enter information relating to the final Recipient of orders. Where this is the case, the following data may be collected about the Recipient, as entered by the Customer:
  • Name
  • Email address
  • Phone number
  • Information on the products that Customer(s) have sent you
  • Any shipping addresses associated with you
  • Correspondence between you and / or a Seller and / or Far&Found

We use the information that you have given us in order to process payment, ensure your gifts arrive in the right place, remind you of upcoming gifting dates, communicate with you and to better understand which products and vendors our communities use and when. We may share some of this information with Google, Facebook & mailchimp in order to contact you if you have agreed to marketing permissions. Under the UK General Data Protection Regulation (GDPR) and under the General Data Protection Regulation (EEA GDPR), the lawful bases we rely on for processing this information are: We have a legitimate interest.